Welcome to CMMA

iTalent Change Maturity Assessment

Complete iTalent Digital's Change Maturity Assessment to see how the maturity of your organization's change management practices compares to our world-class best practice model. This view can help you determine key areas of focus for your change maturity journey.

The survey contains four general information questions followed by a series of questions related to your change management practices.

Once the results graphic is displayed, you can request a PDF version for download.

Estimated time to complete: <10 minutes.

General Information

1. Please enter your First Name

This field is required

2. Please enter your Last Name

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3. Please enter the Email Address where you want your results report sent

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4. Please enter your Company Name

This field is required

Stakeholder Satisfaction

5. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Very Low

Low

Medium

High

Very High

We are measuring stakeholder satisfaction and feedback.

This field is required

We analyze the results of stakeholder satisfaction and feedback.

This field is required

We take action on the learnings from the stakeholder satisfaction and feedback analysis to improve stakeholder experience.

This field is required

Managing Resistance

6. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Very Low

Low

Medium

High

Very High

We have an approach defined to manage resistance.

This field is required

We are currently leveraging the approach to manage resistance.

This field is required

Our approach to managing resistance is effective.

This field is required

Impact and Stakeholder Assessment

7. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Very Low

Low

Medium

High

Very High

Initial change magnitude is measured for each initiative.

This field is required

Change impacts from the end user perspective are identified and scored for impact level.

This field is required

The type of change impact is identified (i.e. people, process, technology) to better understand the nature of the impact.

This field is required

Stakeholder groups are identified and the associated change impacts assessed.

This field is required

Key individual stakeholders are assessed.

This field is required

Stakeholder Engagement

8. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Very Low

Low

Medium

High

Very High

We have a stakeholder engagement approach defined.

This field is required

We have stakeholder engagement plan(s) based on our approach.

This field is required

Our approach and plans for stakeholder engagement are effective.

This field is required

Leveraging Change Agents

9. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Very Low

Low

Medium

High

Very High

We identify change agents.

This field is required

We have defined a change agent engagement approach.

This field is required

Change agents are trained and prepared for their role.

This field is required

Change agents are effective in their role.

This field is required

Communicate and Collaborate

10. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Very Low

Low

Medium

High

Very High

Executive Leadership actively engages and communicates.

This field is required

Mid Level Management actively engages and communicates.

This field is required

First Level Management actively engages and communicates.

This field is required

Individual/Role message framing is developed (WIIFM)

This field is required

Program/Initiative messaging is delivered in a timely and regular fashion.

This field is required

We have a community/repository to capture shared knowledge.

This field is required

We actively manage the content for our shared knowledge community/repository.

This field is required

People are actively using our shared knowledge community/repository.

This field is required

We have a lessons learned process defined and used.

This field is required

Our communication approach and plans are defined.

This field is required

Build Skills

11. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Very Low

Low

Medium

High

Very High

Current skills are assessed against skills needed.

This field is required

Overall training approach is defined.

This field is required

Training plans are leveraged for groups and individuals as needed.

This field is required

Training tracking is in place.

This field is required

Shift Culture and Behavior

12. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Very Low

Low

Medium

High

Very High

We have identified our desired culture, beliefs and behavior.

This field is required

We diagnose, name and validate the current culture (and potentially subcultures too).

This field is required

We have reframed the cultural narrative.

This field is required

We have identified role models and communicated the culture change.

This field is required

We have an approach and plan to reinforce/reward the new belief system or behavior in place.

This field is required

Readiness Assessment - Ready to Adopt

13. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Very Low

Low

Medium

High

Very High

We have an approach for assessing readiness.

This field is required

We have readiness plan(s) based on our approach.

This field is required

Our approach and plans for readiness effectively evaluate whether stakeholders are ready to adopt the changes.

This field is required

We monitor and adapt change plans based on readiness assessment results.

This field is required

We leverage readiness assessment results to make go/no-go decisions for implementations.

This field is required

Adoption and Sustainability

14. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Very Low

Low

Medium

High

Very High

We identify and measure adoption to ensure sustainability.

This field is required

We measure the overall effectiveness of our change management efforts.

This field is required

We commit resources post go-live to ensure adoption and sustainability.

This field is required

We measure our level of benefits/success post go-live to determine if we obtained the expected business outcomes.

This field is required

Cross-Organizational Change Visibility

15. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Very Low

Low

Medium

High

Very High

We have the capability to capture change magnitude, risks, impact and plans across the enterprise.

This field is required

We have visibility into the level and timing of changes across the enterprise and down to the project level.

This field is required

We have a mechanism for real-time feedback on the effectiveness of change.

This field is required

We are a learning organization that listens and incorporates feedback within and across business functions.

This field is required

If you are human, leave this field blank.

All questions need to be answered in order to calculate your results.

iTalent Change Maturity Assessment

Estimated time to complete: <10 minutes.

General Information

Stakeholder Satisfaction

5. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Managing Resistance

6. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Impact and Stakeholder Assessment

7. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Stakeholder Engagement

8. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Leveraging Change Agents

9. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Communicate and Collaborate

10. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Build Skills

11. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Shift Culture and Behavior

12. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Readiness Assessment - Ready to Adopt

13. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Adoption and Sustainability

14. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Cross-Organizational Change Visibility

15. Evaluate the statements below on a scale of 1-Very low maturity to 5-Very high maturity

Ready To Learn More?